You can add selected_agent=”any” to booking button or form shortcode, so it will look like this:

[latepoint_book_button selected_agent="any"]

That will make it skip the agent selection step on the booking and will pick agent automatically depending on the settings you set under “Settings -> Steps” in LatePoint admin.

Alternatively you can keep the agent selection step and just allow customer to decide if they want to have a specific agent or any agent that fits their schedule.