How to deactivate my license from a website I no longer use.

May 18, 2023

You can deactivate your license from a website you no longer using LatePoint on, by registering your license key on and then clicking Deactivate button. Make sure you have deleted the plugin from your website before requesting a deactivation.

How to debug CRON jobs that send reminders

May 16, 2023

You can install Cron Jobs plugin to check if CRON jobs are setup correctly. Once installed, navigate to Tools -> Cron Jobs and make sure that latepoint_process_scheduled_jobs job exists, and is scheduled to run once every 5 minutes. If you are not seeing it there – deactivate and reactivate Latepoint Reminders addon, and make sure […]

Redirect to a custom “Thank you” page after booking is complete.

May 10, 2023

You can add custom Javascript code to the tracking field to redirect to a custom URL: Example of the code to redirect:

How to edit content of notification emails and SMS

May 3, 2023

We are using a powerful process automation feature to send notifications to customers and agents when a certain event occurs. To manage which actions are being triggered when a certain event occurs you have to go to Processes page in Latepoint admin and click the event you want to customize: To edit action contents, just […]

Shortcode to output a list of resources

April 30, 2023

This shortcode will output a list of bookable resources, it could be agents, services or locations. There are two ways of adding it to your page: Shortcode Show specific items or groups You can specify list of IDs of resources you want to show using item_ids attribute or group_ids if you are generating services or […]

Creating appointment reminders using process automation

March 25, 2023

Using our new powerful “Processes” feature and “Reminders” addon you can send reminders to your customers before or after booking started or ended. Create a new process with “Booking Started” or “Booking Ended” event and set “Execute actions with a time offset”, add “actions” that will be triggered when the process runs: Once you’ve created […]

How to install purchased addons?

March 21, 2023

Make sure your license is activated: You can navigate to your LatePoint dashboard in WordPress and install any addons that are linked to your LatePoint license from Add-ons page in LatePoint:

Data missing after update or your license key is not working

March 15, 2023

Don’t worry, your data is still there, it’s just that incompatible/outdated version of addons prevents it from being displayed. Solution is simple: That should solve your issue and your data should be visible again.

Setup webhook for Stripe payment notification

January 25, 2023

In order for Stripe to notify your server of successful payment you have to add your webhook URL that you can copy in Latepoint -> Settings -> Payments -> Stripe into your Stripe dashboard. 2. Add an endpoint in your “Webhooks” page of Developers settings in Stripe: 3. Paste the url that you copied before […]

Error: Cannot read properties of null (reading: verifyBuyer)

January 15, 2023

If you have one of these issues – it means that either the page is cached incorrectly, disable and remove assets from being cached or minified, or your Square API credentials are invalid, make sure you enter correct values without spaces