LatePoint provides flexible authentication options for customers, including passwordless login and OTP verification, so you can customize how customers sign in and ensure their contact information is verified. Enable or Disable Authentication: • Disable Authentication: If you don’t want customers to authenticate, you can completely turn off authentication. Customers will not be required to log […]
By default, the CSV download option is disabled for non-admin users in LatePoint. If you want to allow your agent users to download data in CSV format, follow these steps: Once enabled, your LatePoint agent users will see the option to download CSV files for data such as appointments, orders, and more.
When creating a new appointment through the admin dashboard, you might encounter the following error: “Error: Email Address has to be unique” This error occurs when you’re trying to create a new customer using an email address that already exists in your system. Since each email must be unique, the system prevents duplicate entries. How […]
LatePoint keeps track of all important plugin events and actions through the Activity Log, which can be accessed via: LatePoint > Automation > Activity Log This log helps in monitoring bookings, automations, and other system-level activities and error information. To automatically delete older activity log entries, follow these steps: 1 ) Go to LatePoint > […]
By default, LatePoint displays booking times based on the customer’s browser timezone, which helps users see times in their local format. However, if you’d like all users to see booking times based on your WordPress site’s timezone (i.e., your business timezone), you can easily change this setting. How Timezones Work in LatePoint: Admins & Agents: […]
By default, the LatePoint booking form displays a price breakdown section. However, if you’re offering services at no cost and would prefer to keep the booking form clean and minimal, you can choose to hide the price breakdown automatically. Steps to Hide Price Breakdown for Free Services 1) Go to LatePoint > Settings. 2) Look […]
LatePoint now includes a new Instant Booking Pages feature that allows you to quickly generate a direct booking page URL for a specific service, agent, or location — with options to customize how the page looks and functions. To use this feature, navigate to the Services, Agents, or Locations sections in the LatePoint admin panel. […]
LatePoint uses the “Week Starts On” setting from your WordPress general settings to determine which day the calendar begins with (e.g., Sunday or Monday). Once updated, LatePoint will reflect this new start day across all LatePoint booking form calendar views for customers.
Welcome to LatePoint – the smart appointment booking plugin for WordPress. This guide will walk you through the steps to install, activate, and set up LatePoint so you can start accepting bookings in minutes. How to Install LatePoint? Installing LatePoint is simple and can be done in any of the following ways: Installing LatePoint from […]
LatePoint now offers a SureCart Integration add-on, enabling users to streamline their booking payments through SureCart. With this integration, customers are redirected to the SureCart Checkout page, where they can complete their booking using any payment gateway configured for SureCart. This feature makes it easier to utilize local payment options, ensuring flexibility and convenience for […]