How to Fix the “Error: Email Address Has to Be Unique” While Creating Appointments via Admin UI

July 29, 2025

When creating a new appointment through the admin dashboard, you might encounter the following error: “Error: Email Address has to be unique” This error occurs when you’re trying to create a new customer using an email address that already exists in your system. Since each email must be unique, the system prevents duplicate entries. How […]

How to Automatically Delete Old Activity Log Entries

July 29, 2025

LatePoint keeps track of all important plugin events and actions through the Activity Log, which can be accessed via: LatePoint > Automation > Activity Log This log helps in monitoring bookings, automations, and other system-level activities and error information. To automatically delete older activity log entries, follow these steps: 1 ) Go to LatePoint > […]

How to Show Your WordPress Website’s Timezone on the Customer Booking Form Instead of Their Local Timezone

July 29, 2025

By default, LatePoint displays booking times based on the customer’s browser timezone, which helps users see times in their local format. However, if you’d like all users to see booking times based on your WordPress site’s timezone (i.e., your business timezone), you can easily change this setting. How Timezones Work in LatePoint: Admins & Agents: […]

How to Hide the Price Breakdown if the Service Price is Set to Zero

July 29, 2025

By default, the LatePoint booking form displays a price breakdown section. However, if you’re offering services at no cost and would prefer to keep the booking form clean and minimal, you can choose to hide the price breakdown automatically. Steps to Hide Price Breakdown for Free Services 1) Go to LatePoint > Settings. 2) Look […]

How to Create Instant Booking Pages in LatePoint

June 30, 2025

LatePoint now includes a new Instant Booking Pages feature that allows you to quickly generate a direct booking page URL for a specific service, agent, or location — with options to customize how the page looks and functions. To use this feature, navigate to the Services, Agents, or Locations sections in the LatePoint admin panel. […]

How to Change the Start Day of the Calendar in LatePoint

June 30, 2025

LatePoint uses the “Week Starts On” setting from your WordPress general settings to determine which day the calendar begins with (e.g., Sunday or Monday). Once updated, LatePoint will reflect this new start day across all LatePoint booking form calendar views for customers.

Getting Started with LatePoint

May 12, 2025

Welcome to LatePoint – the smart appointment booking plugin for WordPress. This guide will walk you through the steps to install, activate, and set up LatePoint so you can start accepting bookings in minutes. How to Install LatePoint? Installing LatePoint is simple and can be done in any of the following ways: Installing LatePoint from […]

SureCart Addon Setup

April 9, 2025

LatePoint now offers a SureCart Integration add-on, enabling users to streamline their booking payments through SureCart. With this integration, customers are redirected to the SureCart Checkout page, where they can complete their booking using any payment gateway configured for SureCart. This feature makes it easier to utilize local payment options, ensuring flexibility and convenience for […]

Enabling Recurring Appointments in LatePoint

March 27, 2025

LatePoint supports recurring appointments, allowing customers to book repeat sessions daily, weekly, or monthly. How to Enable Recurring Appointments: How Customers Book Recurring Appointments: This feature helps automate repeat bookings, making scheduling more convenient!

How to create Service Extras

March 10, 2025

LatePoint Service Extras are additional options or features that can be added to a service booking in the LatePoint booking system. These extras allow businesses to offer customers add-ons or enhancements alongside their main service booking. For example, if a service is created to offer a 1-hour tour, and you want to provide options for […]