To enable debug set WP_DEBUG and WP_DEBUG_LOG to true in your wp-config.php file:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Set LatePoint to development mode, logs all LatePoint specific errors to debug.log
define( 'LATEPOINT_ENV', 'dev');

Once you’ve done that – all further errors will be logged in wp-content/debug.log file. Please provide our support agents with this file AFTER you enabled debug and replicated the error.

!! IMPORTANT: Once the issue is fixed – remove these debug settings from wp-config.php

More information about debugging in WordPress can be found by clicking here